Consultancy and Development

In conjunction with D’Accord’s other business units, the consultancy and development unit aims to optimise business and service performance through interventions directed at the executive, team, group and individual levels.

Skilled and experienced consultants investigate issues and identify specific solutions for particular business environments. In our view consultancy is most useful for working with entrenched, complex or ambiguous problems, and outcomes are most successful with a thorough and incisive exploration of each case and context. These explorations may lead to various training options or other approaches such as instrument profiling, conflict resolution, mediation, performance coaching, skills development, mentoring, team development, and group facilitations.

The services offered by this business unit are:

• Personal Development at Executive, Manager, and Team Leader levels
• Team Development
• Change Management and Facilitation
• Training
• Conflict Management
• Assessment and Analysis

Personal Development (Executive, Manager, Team Leader)

• Leadership development
• Change management
• Skill development
• Career development
• Succession planning
• Negotiation
• Personal effectiveness training
• Emotional intelligence
• Performance coaching
• Communication skills

Team Development

• Executives and Boards
• Management teams
• Operational teams
• Strategic team development
• Planning mission statements and agreements
• Decision making
• Troubleshooting

Change Management and Facilitation

• Dealing with the human factor
• Education for change
• Group facilitation
• Support
• Behaviour management
• Balancing risk and innovation with stability and continuity

Training and Workshops

• Conflict management
• Meeting processes
• Group decision making
• Management skills
• Behaviour management
• Managing difficult people
• Anger management
• Workplace relationships
• Time management
• Emotional and social skills
• Meeting commitments and objectives

Conflict Management

• Conflict resolution and facilitation
• Mediation

Assessment and Analysis

• Selection
• Profiling
• Specific performance indicators
• Personal workplace function preferences
• Cognitive capacities
• Adaptive capacities
• Personality traits